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How We Determine Rates:

Shipping and handling charges are determined by weight unit of your item. Not subject to special offers.
All orders are subject to verification.

About Your Order:

Standard Delivery by Standard Canada Post.
Package will dispatch within 48 hours after receiving order.
Order usually arrives within 7-14 business days (for in-stock items) excluding customs inspection.

Shipping Rates to United States and North America Region:

Weight by Unit	Shipping Cost (US$)
1	5.00	Standard Rate for first 10 units
2	5.00
3	5.00
4	5.00
5	5.00
6	5.00
7	5.00
8	5.00
9	5.00
10	5.00
11	5.45	Rate for 11th to 15th units, $0.45 per unit
12	5.90
13	6.35
14	6.80
15	7.25
16	7.65	Rate for 16th to 20th units, $0.40 per unit
17	8.05
18	8.45
19	8.85
20	9.25
21+		Rate for 21st units and up, $0.35 per unit

Alaska, Hawaii and U.S. Territories

Add $4.95 to the above Canada Post Delivery Charges
Delivery within 5-7 business days (for in-stock items only)
U.S. territories include American Samoa, Federated States of Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico and U.S. Virgin Islands

Remarks:

All packages sent via Standard Canada Post Services
All prices are in US dollar
Order will usually arrive within 21 business days (for in-stock items only)
All orders are subject to verification.

Available for in-stock items only.

With inquiry tracking service on request only

Insurance on request only

Not available for P.O. Boxes or APO/FPO addresses.

Weight up to 50 unit (500g)

Next business day delivery for orders placed by 3 P.M. EST Monday-Friday.

Allow one additional day for Hawaii and Alaska

Return Policy
We take great pride in our reputation for customer satisfaction and excellent value. If for any reason you are dissatisfied with a purchase, we'll assist you with a prompt refund or exchange. No sale is final.

How to Return and Exchange

For return and exchange form. Please Click here for a printable return and exchange form.
Please fill out the return section of the form completely and enclose it with the item(s) you are returning.
Please indicate if you would prefer to receive a refund, or make an exchange for another size, color or item.
If you are exchanging merchandise, please fill out the exchange portion on the back of the form.
Please note that all shipping and handling fees are not refundable.
If you have an exchange for the purchase, additional shipping or handling charges will be added.

Return Address:

Please send your package, including your return and exchange form
(click here for a printable return and exchange form), via a prepaid, insured, traceable method to ensure a safe and documented delivery.
OL.COM.HK Limited
4th-626 King's Road
North Point
Hong Kong

Returns Other Shipping Info:

Shipping and handling fees are not refundable.
A credit will be issued as soon as we receive and process your return.
Refunds for items returned within 90 days of the purchase date will be credited in the same form as the original payment type.
Please allow up to two billing cycles for a refund to appear on your credit card statement.
Refunds and returns must be within 10 days after receiving package.
Special offers may be subject to reduction by a return/exchange or cancellation.